Privacy Policy

At South Shore Piano, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or book a service or lesson with us.

1. Information We Collect

We collect information necessary to provide our piano services and improve our website, including:

  • Personal Identification: Name, email address, phone number, and address provided during the booking process.
  • Payment Information: Credit card details and billing addresses required to process service charges and lesson fees.
  • Service Data: When you book a service, we may collect data related to your piano (make, model, maintenance history) to best prepare for your appointment.
  • Website Usage Data: We use tools like Google Analytics to collect anonymous data about how visitors interact with our site (e.g., browser type, IP address, pages visited) to improve our user experience.

2. How We Use Your Information

We use your information to:

  • Process service appointments, lesson enrollments, and payments.
  • Communicate with you regarding your appointment, including confirmation emails and scheduling coordination.
  • Improve our schedule management, website functionality, and customer service.

3. Information Sharing

We do not sell or rent your personal data to third parties. We may share your information with:

  • Service Providers: Trusted third parties who assist with payment processing or website hosting.
  • Legal Compliance: If required by law, regulation, or legal process (e.g., in response to a subpoena or to protect our rights and property).

4. Cookies & Tracking

Our website uses cookies to enhance your browsing experience and analyze traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain features on our site.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Contact Us

If you have questions about this policy or your personal data, please contact us at:

South Shore Piano
Hanover Studio
Hanover, MA 02339
(339) 788-3706

Last updated: March 27, 2026